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Researcher, Strategist, & Designer. 

Hi, I'm Delaney! I am a senior UX Research Fellow at the Live Well Collaborative who finds meaning in connection between people, systems, and ideas. My work focuses on turning complexity into clarity, connecting dots others might miss, and designing with empathy and intention. I care deeply about the "why" behind every decision, creating things that make sense, feel good, and make a difference.

Case Studies

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Sickle Cell Trait Newborn Screening Education Toolkit

"How can we increase knowledge retention by improving the quality of educational materials to ensure accurate reception of sickle cell trait education?"

Major Gift Strategy 
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"How might we establish a sustainable, semi-automated donor pipeline that attracts new donors, segments them effectively, and integrates seamlessly with HealthSource’s existing donor management software?"

ADRC Call Center Analysis
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"How might we identify unmet needs of potential clients to inform COA strategic priorities by analyzing ADRC phone calls?"

Patient Acquisition
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"How might we help HealthSource create a digital strategy to increase awareness in the communities they serve?"

High BMI Consumer Research
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"How might we uncover the lived experiences of high BMI individuals to inspire product improvements within P&G categories and ensure our solutions address these distinct needs?"

Client Experience

HealthSource of Ohio

Live Well partnered with HealthSource of Ohio to elevate community storytelling and digital engagement. By developing new communication tools, research frameworks, and staff training resources, the collaboration helped HealthSource more effectively share its impact, build trust, and reach new patients. The work strengthened visibility and advanced HealthSource’s commitment to delivering accessible, compassionate care across its communities.

​Mobile Drives

Hoxworth Blood Center - University of Cincinnati

Live Well worked with Hoxworth Blood Center to reimagine its mobile blood drive strategy and increase donor participation across Greater Cincinnati and Northern Kentucky. Through research, mapping, and targeted strategy development, the project identified opportunities to attract first-time donors, strengthen partnerships, and enhance incentives for ongoing engagement. The outcome supports Hoxworth’s mission to sustain a dependable local blood supply through innovative, community-based approaches.

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Patient ID Band

Sickle Cell Disease Gene Therapy

Sickle Cell Education

PICU

Sickle Cell NBS Educational Kit

Nursing Shortage

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Cincinnati Children's Hospital Medical Center (CCHMC)

Live Well collaborated with Cincinnati Children’s Hospital to strengthen the bridge between research and real-world impact. Through projects that visualized workflows, developed journey maps, and refined storytelling tools, the partnership supported more effective communication and data-informed decision-making across teams. These efforts advanced collaboration between researchers, clinicians, and community stakeholders to improve care delivery and design outcomes.

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ADRC Call Center Analysis

PACE

ESP Billing Redesign

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Council on Aging (COA)

Live Well partnered with the Council on Aging to confront older adult social isolation and mental health challenges through research and human-centered design. The initiative combined interviews, empathy-based training, and strategic planning with the Elderly Services Program (ESP) and the Program of All-Inclusive Care for the Elderly (PACE) to explore new ways of supporting older adults at home. Insights from the work are shaping future program design and guiding a strategy to strengthen caregiving, connection, and aging-in-place quality of life.

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Swiffer Research Recap

Emotional Air Care

High BMI Customer Research

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Procter & Gamble (P&G)

Live Well collaborated with Procter & Gamble to transform how research and consumer insights fuel product innovation in the Air Care and Swiffer categories. The team synthesized data, built interactive AI personas, and organized decades of research into a living, accessible archive that empowers teams to act on insights faster. The resulting system fosters cross-team collaboration, supports creative experimentation, and keeps consumer experience at the heart of design.

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Cabin Optimization

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Boeing

Live Well partnered with Boeing to envision the future of air travel through deep research, foresight, and design exploration. Drawing on interviews, environmental analysis, and immersive prototyping, the collaboration identified emerging passenger and crew needs and tested new concepts for adaptable cabins and sustainable design. The work provided Boeing with a foundation of insights and forward-thinking ideas to shape the next generation of air travel experiences.

 

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